LiveChat
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LiveChat is commercial live chat software made by Text S.A. It was first released in 2002. Its English Wikipedia article has about 522 readers a month on phones.
- Made by
- Text S.A.
- Since
- 2002
- Wikipedia readers on phones
- 522 a month
- Source code
- Closed
Judgement
- What it is
- Complete system
- What it does
- Website live chat software with an AI agent, canned responses, chat routing and sales tracking.
- Adopt it when
- An online shop or service business wants dedicated live chat on its website with staff answering in real time.
- Watch out
- Per-agent pricing is high for a single channel.
- Ready for
- Production-ready
- Runs as
- Cloud service, desktop app and mobile app
- What the license allows
- Closed source: you use it under the maker's terms and cannot change or resell the code.
Judged on 2026-11-03 from the maker's description and Wikipedia. The license and age lines are worked out directly.
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★ 512 AGPL-3.0 JavaScript Active, pushed 11 days ago -
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Tiledesk Tiledesk
Install Tiledesk on your server using Helm for Kubernetes orchestration and Docker Compose for running multi-container Docker applications. Tiledesk provides an open-source solution comparable to Voiceflow, empowering you to create sophisticated LLM-enabled chatbots that seamlessly transition interactions to human agents when needed.
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Complete system Experimental You want a self-hosted AI-first support desk in Go and are comfortable with a young project.
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Open-source live customer chat
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Other commercial live chat and customer messaging tools
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1
Intercom Intercom, Inc.
Complete system Production-ready A SaaS or app business wants in-product chat and AI-first support with handoff to human agents.
Commercial -
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Tidio Tidio
See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.
Complete system Production-ready A small e-commerce store wants a cheap chat widget that answers common questions automatically.
Commercial -
3
Crisp Crisp IM
Complete system Production-ready A small startup wants chat and shared inbox for the whole team without per-seat pricing.
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4
tawk.to tawk.to
One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.
Complete system Production-ready A small business wants website chat at no cost and can live with tawk.to branding.
Commercial
Under it
Every program, LiveChat included, runs on a microchip.
The description is the maker's own, quoted as written. Facts come from Wikipedia and refresh weekly. Readers are counted on Wikipedia's mobile site only, because automated traffic that Wikimedia does not flag inflates desktop counts.