Assembly Line

Alternatives to LiveChat in 2026

4 commercial products, led by Intercom, Tidio and Crisp. 12 open-source projects you can run yourself, led by LibreDesk, Bytedesk and Tiledesk.

Open source

  1. 1
    LibreDesk abhinavxd

    Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

    Complete system Usable A small team wants a lightweight self-hosted Intercom or Zendesk replacement that is easy to deploy.

    ★ 3.1k AGPL-3.0 Go Active, pushed 7 days ago
  2. 2
    Bytedesk Bytedesk

    Open Souce IM with AI powered live-chat, email, ticket support, omni-channel customer service,alternative to slack + zendesk/intercom/hubspot/ada/decagon/sierra

    Complete system Usable You want a self-hosted Intercom-style chat with AI agents and can operate a Java service.

    ★ 512 AGPL-3.0 JavaScript Active, pushed 11 days ago
  3. 3
    Tiledesk Tiledesk

    Install Tiledesk on your server using Helm for Kubernetes orchestration and Docker Compose for running multi-container Docker applications. Tiledesk provides an open-source solution comparable to Voiceflow, empowering you to create sophisticated LLM-enabled chatbots that seamlessly transition interactions to human agents when needed.

    Complete system Usable You want an open-source Voiceflow or Intercom-style setup with bot-to-human handoff on your own servers.

    ★ 323 MIT Mustache Active, pushed 21 days ago
  4. 4
    AgentDesk huabeitech

    Open-source AI customer support system. AI-first support, human-ready operations.

    Complete system Experimental You want a self-hosted AI-first support desk in Go and are comfortable with a young project.

    ★ 278 Apache-2.0 Go Active, pushed 27 days ago
  5. 5
    Papercups papercups-io

    Open-source live customer chat

    Complete system Usable You already run it and it covers your needs.

    ★ 6.1k MIT Elixir Quiet, pushed 3 years ago
  6. 6
    Chattermate.chat chattermate

    Open-source AI customer support platform — AI chatbot with human handoff, Shopify & Slack integrations, visual workflow builder. Self-hosted alternative to Intercom & Zendesk. Apache-2.0.

    Complete system Usable A small company wants a self-hosted Intercom or Chatbase alternative using its own LLM key.

    ★ 129 Apache-2.0 Python Active, pushed 24 days ago
  7. 7
    Node-crisp-api crisp-im

    :zap: Crisp API Node Wrapper

    Integration Production-ready Your business uses Crisp and you want to automate it from JavaScript.

    ★ 113 MIT TypeScript Active, pushed 8 days ago
  8. 8
    Goflylivechat taoshihan1991

    开源在线客服系统GO语言开发GO-FLY,免费在线客服系统/GOFLY LIVE CHAT: open source self-hosted private cloud customer support live chat software by golang

    Complete system Usable You want a minimal self-hosted chat widget and can read Chinese documentation.

    ★ 2.6k Apache-2.0 HTML Quiet, pushed 14 months ago
  9. 9
    Intergram idoco

    Free live chat widget linked to your Telegram messenger

    Integration Experimental You run a small site and want free live chat answered from Telegram.

    ★ 1.4k MPL-2.0 JavaScript Quiet, pushed 3 years ago
  10. 10
    Goch ribice

    Self hosted live chat server written in Go

    Building block Experimental You want a small Go chat backend to study or embed.

    ★ 199 MIT Go Quiet, pushed 2 years ago
  11. 11
    AddChat Laravel classiebit

    AddChat Laravel is a Laravel chat package. Live chat widget for Laravel that also includes multi-user chat, group permissions, customer support chat & more.

    Building block Experimental Rarely; better-maintained chat options exist.

    ★ 139 MIT CSS Quiet, pushed 6 years ago
  12. 12
    Chat21-web-widget chat21

    Chat widget built on top of Firebase/MQTT to emebd chat features into your web/mobile apps.

    Building block Usable You run Tiledesk or Chat21 and need to embed its widget.

    ★ 100 MIT TypeScript Quiet, pushed 4 years ago

Commercial

  1. 1
    Intercom Intercom, Inc.

    Complete system Production-ready A SaaS or app business wants in-product chat and AI-first support with handoff to human agents.

    Commercial
  2. 2
    Tidio Tidio

    See what your customer conversations earn. Lyro resolves questions instantly and turns the rest into sales, leads, and bookings you can attribute.

    Complete system Production-ready A small e-commerce store wants a cheap chat widget that answers common questions automatically.

    Commercial
  3. 3
    Crisp Crisp IM

    Complete system Production-ready A small startup wants chat and shared inbox for the whole team without per-seat pricing.

    Commercial
  4. 4
    tawk.to tawk.to

    One free inbox for all your customer channels. Live chat, ticketing, knowledge base, AI assist, and CRM — all in one place. Trusted by 6M+ businesses.

    Complete system Production-ready A small business wants website chat at no cost and can live with tawk.to branding.

    Commercial

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