LibreDesk vs LiveChat
LibreDesk and LiveChat are both live chat software. LibreDesk is open source under AGPL-3.0, with 3.1k GitHub stars. LiveChat is a commercial product from Text S.A.
Which to pick
- Pick LibreDesk when
- A small team wants a lightweight self-hosted Intercom or Zendesk replacement that is easy to deploy.
- Pick LiveChat when
- An online shop or service business wants dedicated live chat on its website with staff answering in real time.
Side by side
A customer support desk for email, live chat and WhatsApp, with shared inbox, automations and SLAs, distributed as a single Go binary.
Website live chat software with an AI agent, canned responses, chat routing and sales tracking.
About 18 months old with one main maintainer.
Per-agent pricing is high for a single channel.
Usable
Production-ready
Self-hosted server
Cloud service, desktop app and mobile app
Go, Vue, PostgreSQL and Redis
Not published
Open source, AGPL-3.0 (network copyleft)
Closed source, sold by Text S.A.
Use inside your business is unrestricted. If you change it and let customers use it over the internet, you must publish your changes.
Closed source: you use it under the maker's terms and cannot change or resell the code.
3.1k GitHub stars
522 Wikipedia readers a month on phones
Established: started 2 years ago, latest release v2.9.2.
Not known
Other comparisons
More live chat and customer messaging tools
Both sides were judged on 2026-11-03 from makers' descriptions, Wikipedia, READMEs and GitHub data. License, age and popularity lines are worked out directly.