Assembly Line

LibreDesk vs Tiledesk

LibreDesk and Tiledesk are both live chat software. LibreDesk is open source under AGPL-3.0, with 3.1k GitHub stars. Tiledesk is open source under MIT, with 323 GitHub stars.

Which to pick

Pick LibreDesk when
A small team wants a lightweight self-hosted Intercom or Zendesk replacement that is easy to deploy.
Pick Tiledesk when
You want an open-source Voiceflow or Intercom-style setup with bot-to-human handoff on your own servers.

Side by side

What it does

A customer support desk for email, live chat and WhatsApp, with shared inbox, automations and SLAs, distributed as a single Go binary.

Installation files (Helm and Docker Compose) for Tiledesk, a live chat platform with LLM chatbots that hand over to human agents across web and mobile.

Watch out

About 18 months old with one main maintainer.

Many containers to run; this repo is only the deployment wrapper, and the company's cloud is the easier route.

Ready for

Usable (both)

Runs as

Self-hosted server

Self-hosted server and cloud service

Built with

Go, Vue, PostgreSQL and Redis

Node.js, Express, MongoDB and Kubernetes

Source code

Open source, AGPL-3.0 (network copyleft)

Open source, MIT (permissive)

What the license allows

Use inside your business is unrestricted. If you change it and let customers use it over the internet, you must publish your changes.

You can build it into a product you sell, as long as you keep its copyright notice.

How widely known

3.1k GitHub stars

323 GitHub stars

How established

Established: started 2 years ago, latest release v2.9.2.

Established: started 6 years ago, latest release 1.2.1.

Other comparisons

More live chat and customer messaging tools

Every live chat product and project, ranked

Both sides were judged on 2026-11-03 from each project's README and GitHub data. License, age and popularity lines are worked out directly.