Crisp vs LibreDesk
Crisp and LibreDesk are both live chat software. Crisp is a commercial product from Crisp IM. LibreDesk is open source under AGPL-3.0, with 3.1k GitHub stars.
Which to pick
- Pick Crisp when
- A small startup wants chat and shared inbox for the whole team without per-seat pricing.
- Pick LibreDesk when
- A small team wants a lightweight self-hosted Intercom or Zendesk replacement that is easy to deploy.
Side by side
Customer messaging with website chat, shared inbox, knowledge base, chatbots and campaigns, priced per workspace rather than per seat.
A customer support desk for email, live chat and WhatsApp, with shared inbox, automations and SLAs, distributed as a single Go binary.
It is a small vendor and AI features are limited on lower plans.
About 18 months old with one main maintainer.
Production-ready
Usable
Cloud service, mobile app and desktop app
Self-hosted server
Not published
Go, Vue, PostgreSQL and Redis
Closed source, sold by Crisp IM
Open source, AGPL-3.0 (network copyleft)
Closed source: you use it under the maker's terms and cannot change or resell the code.
Use inside your business is unrestricted. If you change it and let customers use it over the internet, you must publish your changes.
No Wikipedia article of its own
3.1k GitHub stars
Not known
Established: started 2 years ago, latest release v2.9.2.
Other comparisons
More live chat and customer messaging tools
Both sides were judged on 2026-11-03 from makers' descriptions, Wikipedia, READMEs and GitHub data. License, age and popularity lines are worked out directly.