GLPI vs iTop
GLPI and iTop are both IT service management software. GLPI is open source under GPL-3.0, with 6.5k GitHub stars. ITop is open source under AGPL-3.0, with 1.2k GitHub stars.
Which to pick
- Pick GLPI when
- An IT department wants a free, self-hosted helpdesk and asset register and is comfortable with a PHP application.
- Pick iTop when
- You need ITIL processes tied to a data model you can reshape, and want an open-source product with a commercial vendor behind it.
Side by side
IT asset management and ITIL service desk in one: inventory of computers and software, licences, contracts, tickets, changes and a knowledge base.
IT Operations Portal: a web-based ITSM tool with a configurable CMDB, helpdesk, change, SLA and contract management, and impact analysis.
Configuration is deep and the interface takes training; some plugins and hosted options are sold by Teclib.
Customising the data model means learning its XML extension system, and several useful extensions are paid.
Production-ready (both)
Self-hosted server and cloud service
Self-hosted server
PHP, Symfony, Vue and MySQL
PHP, Symfony and MySQL
Open source, GPL-3.0 (strong copyleft)
Open source, AGPL-3.0 (network copyleft)
Use inside your business is unrestricted, but anything you distribute that includes it must be released under the same license.
Use inside your business is unrestricted. If you change it and let customers use it over the internet, you must publish your changes.
6.5k GitHub stars
1.2k GitHub stars
Established: started 11 years ago, latest release 12.0.1.
Established: started 8 years ago, latest release 3.3.0.
Other comparisons
More IT service management (ITSM) and PSA tools
Both sides were judged on 2026-11-03 from each project's README and GitHub data. License, age and popularity lines are worked out directly.