Community-skeleton vs GLPI
Community-skeleton and GLPI are both help desk software. Community-skeleton is open source under OSL-3.0, with 20k GitHub stars. GLPI is open source under GPL-3.0, with 6.5k GitHub stars.
Which to pick
- Pick Community-skeleton when
- You want a free PHP helpdesk and can live with a slower release pace.
- Pick GLPI when
- An IT department wants a free, self-hosted helpdesk and asset register and is comfortable with a PHP application.
Side by side
UVdesk's open-source helpdesk: email ticketing, workflows, knowledge base and agent permissions on Symfony.
IT asset management and ITIL service desk in one: inventory of computers and software, licences, contracts, tickets, changes and a knowledge base.
Releases are infrequent, community support is thin, and the vendor pushes its paid SaaS; star count overstates activity.
Configuration is deep and the interface takes training; some plugins and hosted options are sold by Teclib.
Usable
Production-ready
Self-hosted server and cloud service (both)
PHP, Symfony and MySQL
PHP, Symfony, Vue and MySQL
Open source, OSL-3.0 (strong copyleft)
Open source, GPL-3.0 (strong copyleft)
Use inside your business is unrestricted, but anything you distribute that includes it must be released under the same license. (both)
20k GitHub stars
6.5k GitHub stars
Established: started 8 years ago, latest release v1.1.8.
Established: started 11 years ago, latest release 12.0.1.
Other comparisons
More help desk and ticketing software
Both sides were judged on 2026-11-03 from each project's README and GitHub data. License, age and popularity lines are worked out directly.