Assembly Line

GLPI vs ITFlow

GLPI and ITFlow are both IT service management software. GLPI is open source under GPL-3.0, with 6.5k GitHub stars. ITFlow is open source under GPL-3.0, with 1k GitHub stars.

Which to pick

Pick GLPI when
An IT department wants a free, self-hosted helpdesk and asset register and is comfortable with a PHP application.
Pick ITFlow when
A small MSP wants one self-hosted tool for tickets, client documentation and billing instead of several subscriptions.

Side by side

What it does

IT asset management and ITIL service desk in one: inventory of computers and software, licences, contracts, tickets, changes and a knowledge base.

A system for managed service providers combining ticketing, client IT documentation, assets, passwords, contracts, invoicing and a client portal.

Watch out

Configuration is deep and the interface takes training; some plugins and hosted options are sold by Teclib.

Stores client passwords and network details, so hosting and security are critical, and the latest release rebuilt most pages.

Ready for

Production-ready

Usable

Runs as

Self-hosted server and cloud service

Self-hosted server

Built with

PHP, Symfony, Vue and MySQL

PHP, JavaScript and MySQL

Source code

Open source, GPL-3.0 (strong copyleft) (both)

What the license allows

Use inside your business is unrestricted, but anything you distribute that includes it must be released under the same license. (both)

How widely known

6.5k GitHub stars

1k GitHub stars

How established

Established: started 11 years ago, latest release 12.0.1.

Established: started 7 years ago, latest release v26.11.

Other comparisons

More IT service management (ITSM) and PSA tools

Every IT service management product and project, ranked

Both sides were judged on 2026-11-03 from each project's README and GitHub data. License, age and popularity lines are worked out directly.