incident.io vs Ongrid
incident.io and Ongrid are both incident management software. incident.io is a commercial product from incident.io. Ongrid is open source under AGPL-3.0, with 1.3k GitHub stars.
Which to pick
- Pick incident.io when
- An engineering team coordinates incidents in Slack and wants on-call and response in one modern tool.
- Pick Ongrid when
- You run your own servers and want alert investigations and fixes handled from a chat app, with Prometheus, Loki and Grafana bundled.
Side by side
Incident management run from Slack or Teams, with on-call, status pages, post-incident reviews and AI investigation.
An ops AI agent that you talk to from Slack, Telegram, Lark or DingTalk. It correlates metrics, logs and traces, investigates alerts to a likely root cause, and can run commands on hosts through an outbound-only edge agent.
It is a young company, and it works best for chat-centric teams.
AGPL licensed and under six months old, and giving an AI agent remote execution on production hosts needs careful permissions.
Production-ready
Experimental
Cloud service and mobile app
Self-hosted server
Not published
Go, TypeScript, Postgres, Prometheus and Grafana
Closed source, sold by incident.io
Open source, AGPL-3.0 (network copyleft)
Closed source: you use it under the maker's terms and cannot change or resell the code.
Use inside your business is unrestricted. If you change it and let customers use it over the internet, you must publish your changes.
No Wikipedia article of its own
1.3k GitHub stars
Not known
New: started 5 months ago, latest release v0.20.0.
Other comparisons
More incident management and on-call tools
Both sides were judged on 2026-11-03 from makers' descriptions, Wikipedia, READMEs and GitHub data. License, age and popularity lines are worked out directly.