incident.io vs Nightingale
incident.io and Nightingale are both incident management software. incident.io is a commercial product from incident.io. Nightingale is open source under Apache-2.0, with 13k GitHub stars.
Which to pick
- Pick incident.io when
- An engineering team coordinates incidents in Slack and wants on-call and response in one modern tool.
- Pick Nightingale when
- Ops teams want a central alerting console over existing metric and log stores, popular in China as an Alertmanager alternative.
Side by side
Incident management run from Slack or Teams, with on-call, status pages, post-incident reviews and AI investigation.
A self-hosted alerting and monitoring platform that evaluates rules over Prometheus-compatible metrics, logs and databases and routes notifications, with an AI agent.
It is a young company, and it works best for chat-centric teams.
Much of the community and documentation is Chinese.
Production-ready (both)
Cloud service and mobile app
Self-hosted server
Not published
Go, PostgreSQL, Redis and SQLite
Closed source, sold by incident.io
Open source, Apache-2.0 (permissive)
Closed source: you use it under the maker's terms and cannot change or resell the code.
You can build it into a product you sell, as long as you keep its copyright notice.
No Wikipedia article of its own
13k GitHub stars
Not known
Established: started 6 years ago, latest release v9.3.0.
Other comparisons
More incident management and on-call tools
Both sides were judged on 2026-11-03 from makers' descriptions, Wikipedia, READMEs and GitHub data. License, age and popularity lines are worked out directly.