Chatwoot vs Community-skeleton
Chatwoot and Community-skeleton are both team inbox software. Chatwoot is open source under a license set out in its repository, with 39k GitHub stars. Community-skeleton is open source under OSL-3.0, with 20k GitHub stars.
Which to pick
- Pick Chatwoot when
- You want to self-host a shared inbox, especially one that handles WhatsApp or chat beside email.
- Pick Community-skeleton when
- You want a free PHP helpdesk and can live with a slower release pace.
Side by side
A customer messaging inbox for email, website chat, WhatsApp, Telegram, SMS and social, with assignment, private notes, collision warnings, canned responses, rules, reports, contact profiles and mobile apps.
UVdesk's open-source helpdesk: email ticketing, workflows, knowledge base and agent permissions on Symfony.
Reply-time policies are in the paid Enterprise edition, and the chat-style screen handles long email threads less naturally than an email client.
Releases are infrequent, community support is thin, and the vendor pushes its paid SaaS; star count overstates activity.
Production-ready
Usable
Self-hosted server, cloud service and mobile app
Self-hosted server and cloud service
Ruby, Rails, Vue, PostgreSQL and Redis
PHP, Symfony and MySQL
Open source, license unclear on GitHub
Open source, OSL-3.0 (strong copyleft)
GitHub could not read the license. Check it in the repository before reusing any code.
Use inside your business is unrestricted, but anything you distribute that includes it must be released under the same license.
39k GitHub stars
20k GitHub stars
Established: started 7 years ago, latest release v4.19.1.
Established: started 8 years ago, latest release v1.1.8.
Other comparisons
More team inboxes and shared inbox tools
Both sides were judged on 2026-11-06 from each project's README and GitHub data. License, age and popularity lines are worked out directly.