Gorgias
Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.
Gorgias is commercial help desk software made by Gorgias.
- Made by
- Gorgias
- Source code
- Closed
Judgement
- What it is
- Complete system
- What it does
- Helpdesk for e-commerce brands that shows Shopify order data next to tickets and lets agents edit orders and issue refunds from the ticket.
- Adopt it when
- A Shopify store handles a lot of 'where is my order' and return requests.
- Watch out
- Pricing is per ticket volume, which rises in peak seasons.
- Ready for
- Production-ready
- Runs as
- Cloud service and mobile app
- What the license allows
- Closed source: you use it under the maker's terms and cannot change or resell the code.
Judged on 2026-11-03 from the maker's description and Wikipedia. The license and age lines are worked out directly.
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Under it
Every program, Gorgias included, runs on a microchip.
The description is the maker's own, quoted as written.