Assembly Line

Jotform vs Smartsheet

Jotform and Smartsheet are both workflow management software. Jotform is a commercial product from Jotform. Smartsheet is a commercial product from Smartsheet Inc.

Which to pick

Pick Jotform when
A small business needs many operational forms, such as orders, bookings or HIPAA-friendly intake, with payments and PDFs.
Pick Smartsheet when
A project office or operations team that thinks in spreadsheets needs structured tracking and reporting across many projects.

Side by side

What it does

Form builder with thousands of templates, payment collection, PDF generation, approvals and simple apps and tables built from form data.

Spreadsheet-style work management with Gantt charts, forms, automations, dashboards and resource management.

Watch out

Submission limits and Jotform branding on lower plans, and the interface is crowded.

Licensing changes after its take-private have raised costs for some customers.

Ready for

Production-ready (both)

Runs as

Cloud service and mobile app (both)

Built with

Not published (both)

Source code

Closed source, sold by Jotform

Closed source, sold by Smartsheet Inc.

What the license allows

Closed source: you use it under the maker's terms and cannot change or resell the code. (both)

How widely known

316 Wikipedia readers a month on phones

860 Wikipedia readers a month on phones

Other comparisons

More workflow management tools

Every workflow management product and project, ranked

Both sides were judged on 2026-11-03 from makers' descriptions, Wikipedia, READMEs and GitHub data. License, age and popularity lines are worked out directly.