Document360 vs Outline
Document360 and Outline are both wiki and knowledge base software. Document360 is a commercial product from Kovai.co. Outline is open source under a license set out in its repository, with 41k GitHub stars.
Which to pick
- Pick Document360 when
- A software company needs a branded customer help centre with structured articles and search.
- Pick Outline when
- Your team wants a fast Notion- or Confluence-style wiki that you can either buy as a hosted service or run on your own server.
Side by side
A knowledge base builder for public help centres and internal docs, with versioning, categories, analytics and an AI chatbot.
A team knowledge base with real-time collaborative Markdown editing, collections, search, permissions and Slack integration.
Pricing climbs quickly by tier, and help desk suites like Zendesk include a knowledge base already.
It uses the Business Source License rather than an OSI licence, and self-hosting needs PostgreSQL, Redis, file storage and an external SSO provider for login.
Production-ready (both)
Cloud service
Self-hosted server and cloud service
Not published
TypeScript, React, Node.js, Koa, PostgreSQL and Redis
Closed source, sold by Kovai.co
Open source, license unclear on GitHub
Closed source: you use it under the maker's terms and cannot change or resell the code.
GitHub could not read the license. Check it in the repository before reusing any code.
No Wikipedia article of its own
41k GitHub stars
Not known
Established: started 10 years ago, latest release v1.12.0.
Other comparisons
More wiki and knowledge base software
Both sides were judged on 2026-11-03 from makers' descriptions, Wikipedia, READMEs and GitHub data. License, age and popularity lines are worked out directly.