Assembly Line

Freshservice Asset Management

Freshservice Asset Management is commercial asset management software made by Freshworks. Freshworks was founded in 2010, and the company is based in United States.

Made by
Freshworks
Maker founded
2010
Source code
Closed

Website Freshworks on Wikipedia

Judgement

What it is
Complete system
What it does
IT asset discovery and tracking inside Freshservice, linking hardware, software and contracts to service desk tickets.
Adopt it when
A midsize IT team uses or plans to use Freshservice and wants assets alongside its tickets.
Watch out
It is part of Freshservice, so it only makes sense if you run that service desk.
Ready for
Production-ready
Runs as
Cloud service
What the license allows
Closed source: you use it under the maker's terms and cannot change or resell the code.

Judged on 2026-11-03 from the maker's description and Wikipedia. The license and age lines are worked out directly.

Open-source alternatives to Freshservice Asset Management

  1. 1
    Snipe-IT grokability

    A free open source IT asset/license management system

    Complete system Production-ready Your IT team needs to know who has which laptop and licence, self-hosted or on the paid hosted plan.

    ★ 15k AGPL-3.0 PHP Active, pushed today
  2. 2
    GLPI glpi-project

    GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

    Complete system Production-ready An IT department wants a free, self-hosted helpdesk and asset register and is comfortable with a PHP application.

    ★ 6.5k GPL-3.0 PHP Active, pushed yesterday
  3. 3
    Ralph allegro

    Ralph is the CMDB / Asset Management system for data center and back office hardware.

    Complete system Production-ready An IT team runs its own data centre or server rooms and needs to track hardware assets.

    ★ 2.5k Apache-2.0 Python Active, pushed 7 days ago
  4. 4
    CMDB veops

    CMDB: configuration and management of IT resources

    Complete system Usable An operations team wants a flexible CMDB with discovery and can work with Chinese-first documentation.

    ★ 2.3k AGPL-3.0 Python Active, pushed 8 days ago
  5. 5
    iTop Combodo

    A simple, web based CMDB & IT Service Management tool

    Complete system Production-ready You need ITIL processes tied to a data model you can reshape, and want an open-source product with a commercial vendor behind it.

    ★ 1.2k AGPL-3.0 PHP Active, pushed today
  6. 6
    WeCMDB WeBankPartners

    CMDB from WeBank

    Complete system Usable A large operations organisation wants a bank-tested CMDB with dynamic models and can run it with Chinese documentation.

    ★ 892 Apache-2.0 Go Active, pushed 2 months ago
  7. 7
    CMMS Grashjs

    #1 Self hosted CMMS web & mobile application that allows you to manage enterprise maintenance for free - Computerized Maintenance Management System

    Complete system Usable A facilities or maintenance team wants a self-hosted CMMS instead of a per-user SaaS.

    ★ 852 AGPL-3.0 TypeScript Active, pushed 6 days ago
  8. 8
    Mercator sourcentis

    Mapping the information system / Cartographie du système d'information

    Complete system Production-ready A security or compliance team must produce and maintain an information-system map for NIS2, ISO 27001 or French ANSSI requirements.

    ★ 560 GPL-3.0 PHP Active, pushed today
  9. 9
    Go-admin hequan2017

    go web api,包含gin+gorm+jwt+rbac等。

    Template or starter Experimental You are learning how to wire JWT and Casbin permissions into a Gin service.

    ★ 422 MIT Go Active, pushed 35 days ago
  10. 10
    AutoOps hequan2017

    linux资产管理,cmdb,django, webssh,运维管理平台,数据库操作平台 本项目已停止开发!因长时间未对代码进行维护,可能会造成项目在不同环境上无法部署、运行BUG等问题,请知晓!项目仅供参考!

    Complete system Experimental Only as learning material for a Django, Ansible and Celery ops portal.

    ★ 365 Apache-2.0 Python Active, pushed 36 days ago

Other commercial IT and equipment asset management systems

  1. 1
    ServiceNow IT Asset Management ServiceNow

    Complete system Production-ready An enterprise already on ServiceNow wants licence compliance and hardware lifecycle tracking in the same platform.

    Commercial
  2. 2
    Lansweeper Lansweeper

    Get total asset visibility for every IT and security decision. Lansweeper delivers AI-native asset visibility and context teams trust to act with confidence.

    Complete system Production-ready An IT team needs to find out what is actually on its network before doing asset management or security work.

    91 readers a month Commercial
  3. 3
    Ivanti Neurons for ITAM Ivanti

    Unify IT asset management, lifecycle visibility, and automation on one platform. Ivanti Neurons delivers a system of record for every asset.

    Complete system Production-ready An organisation already uses Ivanti for service or endpoint management and wants asset records in the same suite.

    Commercial
  4. 4
    Asset Panda Asset Panda

    Manage the full asset lifecycle with Asset Panda, from tracking and inspections to audits, compliance, and AI. Mobile-first with no coding required.

    Complete system Production-ready An organisation needs to track physical equipment, tools or fleet across sites and wants staff to scan with phones.

    Commercial

Under it

Every program, Freshservice Asset Management included, runs on a microchip.

How compilers were built, back to punched paper tape

Facts come from Wikipedia's article on Freshworks and refresh weekly.