PagerDuty vs Rootly
PagerDuty and Rootly are both incident management software. PagerDuty is a commercial product from PagerDuty, Inc. Rootly is a commercial product from Rootly.
Which to pick
- Pick PagerDuty when
- An organisation runs critical services with formal on-call rotations and needs reliable paging.
- Pick Rootly when
- A fast-moving engineering team wants configurable incident workflows in Slack as an alternative to incident.io.
Side by side
On-call scheduling, alert routing, escalation and incident response, integrating with nearly every monitoring tool.
Slack-based incident management with workflows, on-call, retrospectives, status pages and AI assistance.
Per-user pricing is high and many features sit in add-ons.
It is a young vendor in a crowded category.
Production-ready (both)
Cloud service and mobile app
Cloud service
Not published (both)
Closed source, sold by PagerDuty, Inc.
Closed source, sold by Rootly
Closed source: you use it under the maker's terms and cannot change or resell the code. (both)
366 Wikipedia readers a month on phones
No Wikipedia article of its own
Other comparisons
More incident management and on-call tools
Both sides were judged on 2026-11-03 from makers' descriptions, Wikipedia, READMEs and GitHub data. License, age and popularity lines are worked out directly.