Assembly Line

Alternatives to Missive in 2026

9 commercial products, led by Spike, Zoho TeamInbox and Help Scout. 5 open-source projects you can run yourself, led by Chatwoot, Community-skeleton and FreeScout.

Open source

  1. 1
    Chatwoot chatwoot

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

    Complete system Production-ready You want to self-host a shared inbox, especially one that handles WhatsApp or chat beside email.

    ★ 39k See repository Ruby Active, pushed today
  2. 2
    Community-skeleton uvdesk

    UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.

    Complete system Usable You want a free PHP helpdesk and can live with a slower release pace.

    ★ 20k OSL-3.0 CSS Active, pushed 29 days ago
  3. 3
    FreeScout freescout-help-desk

    FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

    Complete system Production-ready A small team wants Help Scout-style email support on cheap PHP hosting.

    ★ 4.6k AGPL-3.0 PHP Active, pushed 10 days ago
  4. 4
    LibreDesk abhinavxd

    Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

    Complete system Usable A small team wants a lightweight self-hosted Intercom or Zendesk replacement that is easy to deploy.

    ★ 3.1k AGPL-3.0 Go Active, pushed 2 days ago
  5. 5
    osTicket osTicket

    The osTicket open source ticketing system official project repository, for versions 1.8 and later

    Complete system Production-ready You need a free, self-hosted support ticket system and do not mind a classic interface.

    ★ 4k GPL-2.0 PHP Slowing, pushed 5 months ago

Commercial

  1. 1
    Spike Spike

    Stay organized, respond faster, and boost productivity with Spike's AI-powered email platform

    Complete system Usable A small team already uses Spike and wants a basic shared inbox cheaply.

    88 readers a month Since 2013 Commercial
  2. 2
    Zoho TeamInbox Zoho

    Shared inbox for a transparent workspace—Zoho TeamInbox lets you manage team emails efficiently, gives you clutter free inboxes and helps attain Inbox Zero easily.

    Complete system Production-ready You already use Zoho apps and want a team inbox that fits beside them.

    Commercial
  3. 3
    Help Scout Help Scout

    Help Scout delivers all the powerful, intuitive features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.

    Complete system Production-ready A small support team wants customer email handled cleanly without the overhead of a ticketing system.

    25 readers a month Commercial
  4. 4
    Drag Drag

    Drag is the shared inbox for Gmail teams, with Varley, Drag's AI, built in: it drafts, tags and resolves, and asks first. From $12 a seat. Free 7-day trial.

    Complete system Production-ready A small team in Gmail wants a complete shared inbox at a low price per user.

    Commercial
  5. 5
    Front Front

    Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.

    Complete system Production-ready Operations, account management or support teams handle customer email together and want collaboration without a ticket portal.

    Commercial
  6. 6
    Gmelius Gmelius

    Our AI Assistants sort your emails and draft replies, while Gmelius shared inboxes help your team take over conversations so you don't have to. Start for free.

    Complete system Production-ready Your team works in Gmail and wants a shared inbox without leaving it.

    Commercial
  7. 7
    Hiver Hiver

    Hiver is the agentic customer service platform where teams and AI work together to resolve customer issues across channels.

    Complete system Production-ready A team on Google Workspace wants shared inbox workflows without leaving Gmail.

    Commercial
  8. 8
    Pipp Till Felippi

    A simple, beautiful team inbox for small teams. Work in it yourself with Pipp AI at your side, let your own agent run it, or both.

    Complete system Usable A small team shares one support or sales mailbox and wants assignments and an AI assistant without a full help desk.

    Commercial
  9. 9
    Trengo Trengo

    Enhance customer interactions with Trengo’s AI-powered engagement platform. Automate workflows and manage omnichannel communication effortlessly from a single dashboard.

    Complete system Production-ready Most of your customer conversations happen on WhatsApp and social channels rather than email.

    Commercial

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